Frequently Asked Questions

Everything you need to know about your KADA shopping experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally take 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that final sale items are not eligible for return.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a tailored look.

What payment methods do you accept?

KADA accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.

Are your materials sustainably sourced?

Yes, we prioritize ethical manufacturing and use high-quality, sustainable fabrics like organic cotton and recycled polyester to minimize our environmental footprint.

Can I change or cancel my order after it's been placed?

Orders are processed quickly, but we have a 1-hour window for any changes or cancellations. Please contact our support team immediately at support@kada.com for assistance.