Returns & Exchanges

At KADA, we want you to be completely satisfied with your purchase. We offer a 30-day return policy for all unworn, unwashed items with original tags still attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the items in their original packaging and include the packing slip. Securely seal the box and attach the prepaid shipping label provided via email.

3

Ship It Back

Drop off your package at any authorized carrier location or schedule a pickup. We recommend keeping your tracking number for reference until the return is processed.

4

Receive Your Refund

Once our warehouse inspects and approves your return, your refund will be issued to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing